Frequently Asked Questions
Everything you need to know about your gear and order.
How do I determine my correct helmet size?
To find your perfect fit, wrap a measuring tape around your head approximately one inch above your eyebrows and ears. Compare your measurement to our official size chart located on each product page.
What is your return policy for helmets?
We offer a 30-day return window for all helmets, provided they are in brand-new, unworn condition with all original tags, protective films, and packaging intact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Are HJC helmets covered by a warranty?
Yes, most HJC helmets are covered by a limited warranty against manufacturer defects for a period of 3 to 5 years from the date of purchase, depending on the specific model.
How should I clean and maintain my helmet?
We recommend using mild soap and warm water for the outer shell and hand-washing removable interior liners. Avoid using harsh chemicals or solvents that can damage the protective materials.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated automatically during the checkout process.